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Don’t panic when the unexpected happens

This incident is related to one of my personal experiences. I work as a Business process consultant and my job involves taking up customer projects and helping them achieve their business requirement. Majority of the times the deliverables are in the format of Solution design and functional documents which are developed using my laptop.

Two weeks back just before the delivery of a customer project my laptop crashed. It was a mechanical crash caused by overheating of the hard disk. For some reason I did not back up data for the past 2 projects. Also I had a lot of very important reference material on the same system. The whole idea of loosing this information made me panic. It had a huge impact on other people, organizations dependent on me. For a decent period of time I couldn’t do anything other than just brooding over what had just happened. But as time passed by I realized I cannot be just panicking any more and started working on correcting the situation. I communicated this information to my manager and my customer so that they are fully aware of the situation and work on the alternatives. Later on I contacted my IT Help to get a loaner laptop and the possible ways to retrieve the data from the old hard disk. It took me around 2 week’s time to come back to normal mode of activities.

I learned an important lesson from the above experience. Being proactive in unexpected and adversarial situations is very important in a person’s personal as well as professional life. Don’t panic when the unexpected happens.

kris Inapurapu

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This entry was posted on Wednesday, August 22nd, 2007 at 2:55 am and is filed under Your Diary. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

One Response to “Don’t panic when the unexpected happens”

  1. Karthikeyan Palanisamy Says:
    August 22nd, 2007 at 5:44 am

    Dear Kris,

    I am able to find a similarity between this issue and Mr. Sangeeth Varghese’s latest book – “Decide to lead”. The moment to stopped brooding/worrying about the issue, you were able to start thinking constructively. And, you got back to your usual work situation within two weeks. This decision of yours – “stop worrying and start thinking” has made you a leader.

    You took a constructive decision, when the moment was calling! This act makes you a leader and I learnt an important way of life from you.

    Thank you, Kris!

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